1. Introduction
Titan Trail Transport Inc. we are committed to protecting your privacy and ensuring you understand how your personal information is collected, used, stored, and shared. This Privacy Policy applies to all visitors, customers, and users of titantrailtransportinc.com, including those who contact us through our website forms, email, SMS, or social media.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
Name
Email address
Phone number
Company information
Messages submitted through our contact forms
Consent selections (privacy, SMS opt-in, email opt-in)
b) Automatically Collected Information
When you access our website, we may automatically collect:
IP address
Device type and browser
Pages visited and time spent
Cookies and similar tracking data
c) Communication & Marketing Information
If you choose to receive updates or marketing:
Email address
Phone number
Opt-in records
Interaction data (opens, clicks)
2. How We Use Your Information
We use collected information to:
Respond to your inquiries
Provide services or support
Improve website functionality and user experience
Send you updates, confirmations, or notifications
Send SMS or email marketing, if you have opted in
Maintain website security and prevent fraudulent activity
Comply with legal obligations
3. SMS Messaging Policy
If you provide your phone number and opt-in, you may receive:
Service alerts
Account updates
Customer support messages
Promotional or marketing SMS
Your Rights:
You may opt out at any time by replying STOP.
For assistance, reply HELP.
Message and data rates may apply depending on your carrier.
We do not sell or share your mobile number with third-party marketers.
4. Email Marketing Policy
If you provide your email address and choose to subscribe:
You may receive newsletters, promotions, service updates, or offers
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email
Unsubscribing does not affect essential service-related communications.
5. How We Share Your Information
We do not sell your personal information.
We may share your data only with:
Service providers (hosting, email/SMS delivery platforms, security tools)
Internal staff for operational purposes
Legal authorities if required by law
These parties are required to protect your data.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from:
Unauthorized access
Misuse
Alteration
Loss
While no system is completely secure, we follow best practices to maintain data protection.
7. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, or tracking technologies to:
Improve website performance
Analyze traffic
Personalize content
You can disable cookies in your browser settings, but some features may not function properly.